Shipping your package
Packages are generally shipped within 2 days of receipt of payment (excluding Sundays and public holidays).
They are shipped via the carrier chosen when ordering, with a tracking number.
It is strongly recommended that you provide a valid phone number if you choose home delivery.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package.
We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them.
Your package is shipped at your own risk according to your choice, and special attention is paid to fragile items.
The free transport that we offer you for a minimum purchase of 49 euros, is done only by Mondial Relay. No discount will be made if you prefer to choose another carrier.
The packaging dimensions are correct and your items are properly protected.
In an eco-responsible approach, we reuse cardboard packaging as much as possible.
In case of return, please contact us and follow the procedure indicated in the general conditions of sale.